Author: Edison Go Tan

Edison Go Tan is an IT professional based in Manila, Philippines. He is currently the Chief Visionary of the Hubnob Group.

Unlock Globe Locked Mobile Phones (Openline)

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Globe can unlock your mobile device once your contract expired for free!

You just need to visit Globe Store and have your phones unlocked.

For Samsung (Depending on the phone model)

Voice and SMS can be remotely unlocked.
Data must be unlocked physically via Globe Store.

For Apple

iPhones and iPads can be unlocked remotely.

Reference

https://www.globe.com.ph/help/unlocking-mobile-phones.html

*Updated as of October 2023

Does GOMO load and sim expire?

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The answer is yes and no….

When you buy the “No Expiry Load”, the data allocation doesn’t expire as long as the sim is active.

It is still required for you to have at least one paid transaction within a year to avoid deactivation of your GOMO SIM Card. It means that you need to buy any type of load before one year from your last purchase.

*Updated as of October 2023

GCash Card Suddenly Not Working

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You might encounter that your GCash Card is not working or is being declined when used in any payment terminals. It is because GCash Card is now requiring 6 digit pin starting September 17, 2021 (Friday) which you could set using the GCash Mobile Application. Follow the instructions below to set the 6 digit pin for your GCash Card.

  1. Login to the GCash App.
  2. Select Profile (Located on the lower right corner of the mobile app).
  3. Select My Linked Accounts.
  4. Select GCash MasterCard then select your specific card.
  5. Select Set Pin or Reset Card Pin.
  6. Enter your new 6 digit pin.

Remember that the 6 digit pin is for your GCash Card and not the GCash account. You would still use the old 4 digit pin to access your account.

*Updated as of September 2021

How to Stop Globe From Deducting (Eating) My Load

Edison Go Tan37 Comments

SurfAlert is automatically turned on starting January 2021 for all Globe subscribers. You should receive an SMS message once your device automatically tried to use your data to connect to the internet specially without active promos.

To check if it is really active, text “SURFALERT CHECK” and send it to “8080”.

You can also use the Globe menu.

  1. Type *143# then press call.
  2. Select 0 My Account.
  3. Select 2 Surf Alert.
  4. Select 1 Turn ON mobile internet alerts or 2 Check Status if you want to know the status of it.
  5. Follow the instructions and wait for the SMS confirmation.

*Updated as of October 2023.

How to get back your lost Pre-paid number / Sim?

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If you lost your Globe Pre-paid Sim, you could get the same number back for P50. Just visit any Globe Store and bring 2 valid Government Issued ID, Notarized Affidavit of Loss and the Sim Card Bed if available.

*Notarized Affidavit of Loss (standard) with the following details: Customer Name, citizenship, address, ID presented with number and customer signature.

*Your mobile number must still be active before you can request for a replacement. In the case that your Sim Card / Account is already expired then there is no hope of recovering it. The number can be recycled by Globe in the future.

For Postpaid users.

You can request a new sim card via Globe One App or visit Globe Store.

*Updated as of October 2023.

How to activate or extend Pre-paid Roaming

Edison Go Tan5 Comments

To activate

Just text GROAM ON [Start Date] [No. of Days] and send to 2884.

To extend

Just text GROAM EXTEND [no. of days] and send to 2884.

Alternate Option

You can call 211 on your mobile phone or 7730-1000 on any landline before leaving Philippines.

You can use *143# and look for the Roaming menu before leaving Philippines.

You need to re-activate before or every 180 days by having somebody from the Philippines call the hotline.